Returns & Exchanges
At Enhanced Scents, we want you to be completely captivated by your fragrance journey. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and gently used beauty products.
Return Process
- 1.Initiate Your Request
Contact our fragrance concierge team via email with your order number and the reason for your return to receive a pre-paid shipping label.
- 2.Prepare the Package
Securely pack the items in their original luxury packaging, ensuring the glass bottles are well-protected to prevent damage during transit.
- 3.Ship the Product
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.